Contact information
Contact Us – Maison Fiore
We're here to help. Whether you have a question about an order, need styling advice, or want to share feedback, our team is ready to assist you.
Customer Support
Our customer support team responds to all inquiries within 24 hours, Monday through Friday.
Messages sent on weekends or public holidays will be answered on the next business day.
For the fastest response, please include the following information in your message:
- Your full name
- Order number (if applicable)
- A clear description of your request
- Photos, if reporting a damaged or incorrect item
What We Can Help With
- Order status and tracking updates
- Shipping and delivery questions
- Returns, refunds, and exchanges
- Product details, sizing, and care instructions
- Reporting damaged or incorrect items
- General questions about Maison Fiore
Response Times
We aim to respond to all messages within 24 hours during business days.
Inquiries involving order investigations (lost packages, customs delays, carrier claims) may take 2–5 business days to fully resolve, as we coordinate directly with shipping partners on your behalf.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
Business Information
PHAB NEGOCIOS DIGITAIS LLC
911 East Atlantic Boulevard, Pompano Beach, FL 33060, United States
Email: contact@maisonfiore.com